Gym management software
Gym software where members pay you directly.
Memberships, classes and waivers in one place. Every payment goes into a Stripe account in your gym’s name, not ours.
Free for your first 50 membersNo contract. Leave with one email.
NORTHSIDE STRENGTH LTD
northside.ciclex.com
12 NOV 202606:42
Aisha Wright
Gym & Classes · Monthly Unlimited
MEMBERSHIP£48.00
- Paid into
- YOUR Stripe account
- Payout
- your bank, your schedule
- Card fee
- Stripe’s own
Ciclex’s cut£0.00
Demo data · thank you for training
Your own Stripe account
Members and payouts live in your account, not ours.
No cut of your payments
Stripe’s fees, plus one flat monthly price. Nothing per payment.
Free up to 50 members
£0 until you pass 50 active members.
Leave with one email
No contract, no notice period, no exit fee.
No contract. No cut of member payments. Free to 50 members. Your own Stripe account. Leave with one email. Moved across by hand.
/ 01 · How the money moves
We sit on top of your Stripe account. Not in front of it.
Members are customers on your Stripe account, memberships are subscriptions on it, and payouts go to your bank.
Step 1
Your member
Pays by card on your join page
Step 2 · yours
Your Stripe account
In your gym’s name. Log in any time, without us.
Step 3
Your bank
Paid out on your schedule
The cards members pay their monthly memberships with are saved in your Stripe account. Nobody can charge you to hand them back.
/ The test every payments decision passes
If Ciclex vanished tomorrow, your members would keep paying you.
We never hold your money. Every membership is a subscription on your own Stripe account, so you could keep billing every member from your Stripe dashboard.
/ 02 · How gym software usually works
Your payments, on someone else’s terms
Five terms that decide what a gym platform costs you, with Ciclex beside the other platforms we checked.
- Price on the website
- ✕ Other platformsSome publish their prices. One asks you to get in touch.
- ■ CiclexYes. Free to 50 members, then £79, £99 or £149 a month.
- Fees on each member payment
- ✕ Other platformsSome charge fees of their own, by quote or as published card rates.
- ■ CiclexStripe’s own fees apply. Ciclex adds none.
- Minimum term and notice
- ✕ Other platformsSome renew unless you give 30 days’ notice.
- ■ CiclexNone. Email us and it ends.
- Who holds the Stripe account
- ✕ Other platformsSome do not say what kind of Stripe account you get.
- ■ CiclexYou. A Standard account in your name, with its own login.
- Your data and members when you leave
- ✕ Other platformsSome limit how long you have to get your data out, and may charge for help.
- ■ CiclexYour members keep billing from your own Stripe dashboard. Anything held only in Ciclex is exported on request.
Other platforms means Glofox, Momence, PushPress and Boxbase. We say some when at least two of them say it on their own pages, which we read on 12 November 2026. Terms change, so check each company’s page before you decide. See what each company says.
Something out of date? Email support@ciclex.com and we will correct it.
/ 03 · Included · Membership management
Members who pay without being chased
Set up your plans once. Members join from your link, pay by card and manage the rest themselves.
■ 01
Plans your way
- As many plans as you want
- Weekly, monthly, every 3 or 6 months, or yearly
- Short memberships, like 7 days for £20, paid once
- Free days at the start of a plan
- Family memberships on one payment
■ 02
Members sort themselves out
- A join page at yourgym.ciclex.com, in your colours
- They change plan, update their card and see payments
- Sign in by email link, so no passwords
- Your gym’s name on every page and email
■ 03
Failed payments handled
- A failed card shows as past due straight away
- They are emailed a link to fix it, from your gym
- They retry the payment from their account
- Change a price and existing members keep theirs
/ 04 · Included · Dashboard, payouts, staff
Open it and see what needs you
Who is behind on payments, who pays at the desk tonight, and whose health form needs reading.
- Payouts
- Read from your Stripe account. You are told if one fails.
- Broadcasts
- Email everyone or one group, now or scheduled.
- Staff
- A login each, with a role such as Manager, Front desk or Trainer. The desk books people in without seeing your billing.
- Email log
- Every email to a member, and whether it arrived.
Needs you 3
Thursday
Urgent: 2 Members behind on payments
Callum Davies and Molly James
3 people to pay at the desk for Boxing Fit
Today, 18:00
1 Member with a health answer to check
Answers on their Documents to look at
Net this month
£9,412.60
Next payout
£1,236.40
On its way to your bank · Fri 14 Nov
/ 05 · Modules · switch on only what you use
Add what your gym needs. Nothing it doesn’t.
Each Module has its own monthly price, and its first 7 days are free. Switch one off any time without touching the rest.
£3 a month · first 7 days free
Contracts & Waivers
Waivers signed as members join
- Build waivers and health questionnaires from a starting template
- Members sign on their own phone while they join
- Sell a minimum term, such as £19.99 a month tied in for twelve months
- The price, the term and the notice period are written into what they sign
- Health answers flagged for you to read before they train
/ 06 · Opening a gym
Taking memberships in an afternoon
No sales call, and no year-long contract before you have a single member.
Sign up
Name your gym and choose its web address, like yourgym.ciclex.com.
Connect Stripe
Open an account in your gym’s name on Stripe’s own pages, or connect yours. Have bank details and ID ready.
Share your link
Add your plans, logo and colours. Put the join link on Instagram and at the front desk.
We take a card at the end of setup, and charge nothing until you pass 50 members.
Start free/ 07 · Switching from another system
We move you across by hand. Nobody is charged until you have checked it.
Open a Stripe account in your name
During setup you open a Standard Stripe account in your name on Stripe’s own pages. It is yours from then on, whatever you do after.
Send us your member list and prices
There is no import button yet, so we set up your plans and members by hand and check it with you before anyone is charged.
Move the cards, or ask members once
Cards held by your old system can sometimes be moved to your Stripe account on request. Where they cannot, each member enters their card once.
Checklist
Before you give notice
- Check your renewal date. Many contracts renew unless you give notice, often 30 days.
- Ask about card data. Will they release your members’ cards, and for what fee?
- Export what you can: members, plans and prices.
Leaving Ciclex needs none of this.
/ 08 · Pricing
One flat price, on the website
You pay by how many active members you have. Membership Management and staff logins are included at every size.
1–50 members
Free
51–100 members
£79a month
101–500 members
£99a month
501+ members
£149a month
Active means on a live membership, or in a plan’s free days. Cancelled and past-due memberships, and people on Campaign free days, do not count.
WHAT GYMS PAY · PER MONTH
New gym, 35 members£18
Class Management + Contracts & Waivers
80 members£107
Class Management + Contracts & Waivers + Promotions & Discounts + Point of Sale
250 members£122
Class Management + Contracts & Waivers + Promotions & Discounts
NEVER ON THE BILL
- A percentage of member payments
- A setup fee
- A contract or notice period
- An annual price rise
- An exit fee
Free until you pass 50 active members. Stripe’s card fees are separate and paid to Stripe. Ciclex adds nothing to them.
Free until your 51st member
Then £79/month up to 100 members, £99/month up to 500 members and £149/month beyond that. No setup fee, no contract, and you leave with one email.
Start free/ Pay for what you run
Work out your price
Membership Management and Teams & Staff are included at every tier. Each Module is its own monthly price, so a gym that runs no classes pays nothing for Class Management.
What you get
The first time you turn a Module on it starts with a 7-day trial period, and you can turn it off whenever you like. It stays on until the end of the period you have paid for. Stripe’s own fees on member payments are separate, and Ciclex adds none.
During setup you open a Stripe account in your gym's name on Stripe's own pages, or connect one you already have. It takes a few minutes with your bank details and photo ID to hand.
Stripe may ask for more ID before your first payout.
So your Ciclex bill can start on its own if you pass 50 active members. Nothing is charged while you have 50 or fewer.
Not always. Cards held by your old system can sometimes be moved to your Stripe account on request. Where they cannot, each member enters their card once.
Yes. Send us your member list and current prices. There is no import button yet, so we set it up by hand and check it with you before anyone is charged.
No. This is the whole point of the way we are built. Your members exist as customers and subscriptions on your own Stripe account, so if Ciclex disappeared tomorrow you could keep billing every one of them from your Stripe dashboard without us.
There is no exit fee and nothing to buy back.
No. You pay Stripe's standard processing fees, exactly as you would if you used Stripe directly, and you pay Ciclex a flat monthly subscription based on your active member count. We add nothing on top of your transactions.
Stripe retries it on your account's retry schedule, and we mark the membership as past due so you can see it at a glance on your members list.
We also email the member from your gym and ask them to retry the payment or update their card from their account with you. If the payment keeps failing, they get at most one email from us every three days. You can turn this email off in Settings, under Failed payments.
You can also email them a link to their account yourself, from their page in your members list.
Not yet. Ciclex is set up and tested for card payments, so members join and pay by card.
No. Your signup page, member portal and member emails all carry your gym's name, logo and colours. Members never need to know Ciclex exists.
/ Start today
Free for your first 50 members
Payments go to your own Stripe account. No contract. Cancel any time by email.
